Last updated: October 31, 2026

This Shipping Policy explains how MH Picked (“MHPicked.com,” “we,” “us”) ships orders placed on mhpicked.com. Checkout shows the rate and estimated delivery for your address before you pay. If a product page lists a more specific shipping note, that note controls for that item.

1. Where we ship

We ship to destinations offered at checkout. If a country, region, or postal code does not appear, we cannot ship there at this time. Some items may be restricted in certain destinations because of size, contents, or local rules.

2. Rates and delivery estimates

Shipping cost depends on destination, package size and weight, the items in your cart, and the carrier option you choose. Taxes and duties, when they apply, are calculated at checkout or may be collected on delivery by customs.

Estimated delivery dates shown at checkout are targets, not guarantees. Carriers, weather, customs, peak seasons, and supplier location can add time. An order with more than one item may ship in more than one package if items leave from different warehouses.

3. Processing time

Most orders are prepared for shipment after payment clears. Processing usually takes 1–3 business days. Some items are fulfilled from a partner warehouse or supplier and may take longer before they are handed to the carrier. You will receive a confirmation email when the order is placed, and tracking when a shipment is scanned into the carrier network.

Business days are Monday through Friday, excluding public holidays observed by the warehouse that ships your item.

4. Address accuracy

You are responsible for a complete and accurate shipping address, including apartment, building, or postal code. If a package is delayed, returned, or lost because of an incomplete or incorrect address, you may need to pay to reship it. Email support@mhpicked.com as soon as possible if you need to correct an address. We can change it only if the shipment has not already been labeled or handed to the carrier.

5. Tracking and delivery

When tracking is available, we send it to the email used at checkout. Use that number on the carrier’s site for the latest status. “Delivered” means the carrier recorded a delivery at the address you provided. If you did not receive the package, check with neighbors or building staff, then contact us and the carrier so we can help investigate.

6. International orders

International orders may be inspected by customs. Import duties, taxes, and brokerage fees charged by your country are your responsibility unless checkout states that they are included. Customs delays are outside our control. If customs refuses or returns a package, we may deduct original shipping and any return or disposal costs before issuing a refund.

7. Lost, delayed, or damaged shipments

If tracking has not moved for an unusual period, or the package arrives damaged, contact support@mhpicked.com with your order number, tracking number, and photos of any damage. We will work with the carrier and, where appropriate, replace the item or refund it under our Refund Policy. Report transit damage within 7 days of delivery.

8. Split shipments and backorders

If part of an order is delayed or out of stock, we may ship available items first and send the rest when ready, or cancel the unavailable items and refund that portion. We will not charge extra shipping for a split shipment we choose to make unless checkout showed more than one shipping charge.

9. P.O. boxes and special locations

Some carriers cannot deliver to P.O. boxes, military addresses, or remote locations. If your address type is not supported for an item, checkout will not offer a rate, or we will contact you to arrange an alternative.

10. Contact

Shipping questions: support@mhpicked.com.